Contact us

We are available within working hours from Monday to Friday

Our phone lines are open on regular business days,

  • Monday - Thursday from 09:00 - 16:00, Central European Time
  • Friday from 9:00 to 15:30, Central European Time

All phone numbers are charged at standard operating rates.

We also welcome all questions, comments, and suggestions at When writing to us via e-mail we will reply within 1 or 2 business days.

If you need immediate assistance or haven't received an order confirmation within the first business day of purchase, please call us.

Caller's Country
Country Prefix
Phone Number
 Service Languages
deDE  +49  0322 210 998 42  DE, ENG
dkDK  +45  70 20 69 00  DK, ENG, DE
gbUK  +44  01214 6802 09  ENG
 gb Others  +45  70 20 69 00  ENG

Our office

Our office is located in Copenhagen, Denmark and our warehouse is based in the Netherlands.

Read more about our shipping service

Our shipping is send from our Warehouse in the Netherlands. Expected delivery time is determind on shipping location. Please be aware that orders above 1.000 Euros will need export papers for customs. Read about our customs declarations and other terms.

Claims and returns

If you have something to claim. You have 8 days after receiving your order to react. Please follow the link and fill out our form.

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